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Experience

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Cloud & IT Infrastructure Lead: AX Ltd (Dec 2024 - Present)

  • Cloud Operations: Manage and optimize Azure and AWS environments, ensuring secure, scalable, and cost-efficient infrastructure to support business operations.
  • Identity & Security: Maintain secure identity systems with Azure AD, including MFA, Conditional Access Policies, and Privileged Identity Management, while enhancing endpoint protection using Microsoft Defender for Endpoint and Intune.
  • Governance & Compliance: Establish and enforce governance policies with Azure Policy, Group Policy, and Defender for Cloud, ensuring regulatory compliance and secure configurations.
  • Infrastructure Oversight: Oversee critical systems like Active Directory, DNS, and SSL administration, ensuring high availability and operational reliability.
  • Monitoring & Performance: Use tools such as Azure Monitor, AWS CloudWatch, and PRTG Monitoring for proactive performance management and issue resolution.
  • Strategic Planning: Drive innovation by identifying opportunities for technology adoption, cloud optimization, and application modernization. Support organizational efficiency by integrating DevOps practices, including CI/CD pipelines using Azure DevOps and GitHub Actions, to streamline deployments and improve workflows.
  • Collaboration & Mentorship: Partner with teams across the organization to align IT strategy with business goals and provide mentorship to enhance team expertise and innovation.

IT Infrastructure Manager: AX Ltd (Jan 2017 - Dec 2024)

  • Directed a full-scale cloud migration to Microsoft Azure, decommissioning primary and secondary data centres, significantly reducing physical IT infrastructure, and lowering operational costs.
  • Managed and mentored a team of five infrastructure engineers, delivering key projects, including SD-WAN deployment, network modernization, virtualization platform refreshes, and datacentre relocations, improving cost efficiency, resilience, and performance.
  • Designed and implemented infrastructure for new remote depot sites, reducing deployment times while ensuring seamless integration with existing systems.
  • Optimized vendor relationships and licensing agreements, reducing annual costs while maintaining compliance and service quality.

Senior IT Infrastructure Engineer: AX Ltd (Nov 2011 - Dec 2024)

  • Designed and executed multiple Microsoft Exchange migrations and domain controller refreshes, achieving improved performance, reliability, and a reduction in hardware requirements.
  • Implemented and optimized Azure AD services, including MFA, Conditional Access policies, and Privileged Identity Management, ensuring secure identity management across hybrid environments.
  • Deployed Microsoft Intune and the Defender suite, enhancing endpoint security and streamlining device management to support a mobile-first workforce.
  • Spearheaded security enhancements, introducing email hygiene solutions, refining Active Directory Group Policies, and improving governance to strengthen the organization's overall security posture.
  • Delivered advanced infrastructure monitoring and troubleshooting processes, leveraging automation to reduce incident resolution times and improving system reliability.

Skills & Competencies

  • Microsoft Azure: Azure AD, Intune, PIM, Security Center, Sentinel, Monitor, Automation, Backup, ASR, Key Vault, Policy, Arc, Bastion.
  • Azure Applications: Application Gateway, Load Balancer, WAF, App Service, Application Proxy.
  • AWS: IAM, EC2, S3, Route53, VPCs, VPNs, App Gateway, DynamoDB, Lambda, CloudFormation, CloudTrail.
  • Collaboration Platforms: Microsoft 365, Exchange Online, Teams, SharePoint Online.
  • Windows Server: Administration of Windows Server 2003-2022.
  • Microsoft Exchange: On-premises and hybrid migrations, server optimization.
  • Mimecast: Email security and compliance.
  • Windows IIS: Configuration and management.
  • Microsoft Security Suite: Defender for Endpoint, Identity, Cloud, email hygiene.
  • IAM & PAM: Azure AD (Entra ID), MFA, SSPR, Group Policy, Conditional Access, AWS IAM.
  • Networking: DNS, firewalls, VPNs, Azure WAF, Load Balancer, Cato SD-WAN, network peering.
  • Infrastructure Optimization: AD streamlining, domain controller refreshes, DHCP, SSL administration.
  • IoT Platforms: AWS IoT, Azure IoT.
  • Infrastructure as Code: Terraform, CloudFormation, Bicep, ARM templates.
  • Scripting & Automation: PowerShell, Azure CLI, Python.
  • DevOps Practices: Azure DevOps, AWS CodePipeline, GitHub, Docker, Kubernetes, AKS.
  • Monitoring & Troubleshooting: Azure Monitor, AWS CloudWatch, Log Analytics, PRTG Monitoring.
  • Documentation & Training: Technical documentation, best practices, security protocols.

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